The Renaissance has been a cultural hub for North Central Ohio since 1928. Recent events have forced us to close our doors, and as difficult and disappointing as this time has been for audiences and artists alike, it was undoubtedly the right decision for the health and safety of all. We are currently working through the adjustment of thousands of tickets from our cancelled performances, and current ticketholders can find more info on that at this link.
We understand that you make a commitment to us when you choose to purchase a ticket to an event, make a donation, or become a member, and we are deeply grateful for your support. During this especially challenging and unpredictable time, we are responding to the “next normal” by adjusting a number of our policies to express our ongoing commitment to you. Below is a list of some of the actions that we’re taking as we prepare to welcome you back to the theatre, as well as some actions that you can take to further protect yourself.
Thank you for keeping the arts alive, and for believing in the power and strength of community. We look forward to welcoming you back to the theatre when this intermission is over.
President, Renaissance Performing Arts
What We’re Doing
The priority of the Renaissance is the health and safety of its patrons, volunteers, staff, and artists. Knowing that a large percentage of our community is vulnerable to the virus that causes COVID-19, we have adopted an aggressive response to ensure the safety of all of our stakeholders, both behind the curtain and in front of it. Among many others, here are some of the actions that we’re taking to help prevent the spread of the virus within our facilities:
- Theatre capacity has been reduced to under 30% capacity (420 seats of 1402 in the theatre) to allow for social distancing, and HVAC systems have been set to maximize ventilation.
- Ticketing and concessions processes have been redesigned to minimize contact between individuals.
- All surfaces are cleaned and seats sanitized with an electrostatic fogger between each performance, rehearsal, and event.
- Frequency of cleaning, especially high-touch surfaces, has been increased.
- We have relaxed our ticket policies to encourage patrons who are ill or have been exposed to the virus to stay home.
Here is an example in pictures of what we are doing: Health and Safety at Broadway Camp
What You Can Do
Coronavirus/COVID-19 is characterized by mild symptoms including fever, cough, and shortness of breath. Illness can be more severe for some people and can lead to pneumonia or breathing difficulties. We encourage you to stay home and contact a medical professional if you are experiencing symptoms. In addition, here are some of the ways that you can protect yourself and help prevent the spread of the virus while in public and at Renaissance events:
- Do not attend an event if you are showing symptoms, have recently been sick, or have been exposed to someone who has.
- Take standard precautions, such as frequent hand-washing, wearing a mask, and maintaining a distance of six feet from others while in the lobbies and common areas of the building.
- Pay for tickets, concessions, and merchandise with a credit card.
- Choose the option for “Print at Home” tickets when you purchase rather than picking up physical tickets at the Box Office or Will Call.
- Arrive early to avoid larger crowds while entering the theatre and finding your seats.
- Take advantage of the opportunity to pre-order concessions and pick up at the mobile order kiosk in the inner lobby.
For a comprehensive listing of our safety measures, please visit our COVID-19 FAQ page.